Administrator

c£30,000 per annum DOE

Based near High Wycombe

Full-Time/Permanent

An exciting new Administrator role has arisen within our client's business. We are seeking a highly competent Administrator to work as part of a team and ensure all services are carried out for maintenance of the client’s security systems.

Are there any benefits?

• On site parking
• Company Pension Scheme
• Private Medical Insurance
• Employee Ownership Scheme

So, what could a normal day consist of?

• React to client ‘call out’ requests - log onto Service Administration software package (Alarm Master)
• Monitor monthly Alarm master client reports, tasks include exporting the callout data from alarm master to create corrective call lists per month
• Schedule PPM visits for at least six months ahead at any time and have these distributed to the regional teams
• Print monthly reports and report weekly invoicing status, number of calls attended, etc
• Check call outs are being invoiced and chased where applicable.
• Maintain time-list of invoicing, including credits issued - monitor incoming payments and react accordingly
• Chase contract renewals
• Add new installations and clients to the database.
• Chase returns for repair and provide mechanism to engineers to add or reduce their stock holding
• Conduct weekly calls to coordinate regional teams and interface with installation teams
• Book and coordinate engineer training requirements
• Maintain call out rota with effective cover for each area
• Follow up and provide quotes for remedial works, recommendations or requests

What if I don’t have all of the above experience?

An ideal candidate for this Administrator role will also be considered if you have transferable skills from the below sectors

Transferable skills:

• Customer service
• Banking
• HR
• Media
• Legal

I like it, tell me more!

The successful candidate for this Administrator role should be positive, passionate, and have a high threshold of personal achievement. You must be able to take initiative and be driven to take responsibility and achieve results. Office hours are Monday to Friday, 08:00-17:30. You must be presentable, able to multi-task and stay organised, as well as personable. You will need to communicate clearly over phone and email across all levels. Prior experience or knowledge or experience in a mechanical engineering environment would be highly beneficial, or you should be a quick learner.

What do you want from me?

To be considered for this Administrator role, you will need the following experience:

• Strong administrative background
• Ability to interface with modern technology
• Excellent communication and presentation skills
• Knowledge or background in engineering or related field (Desirable)

YES, I'm definitely interested. Tell me what I need to do next!

If you are interested in applying for this Administrator role, please click "Apply Now" or contact one of the Simpson Dean Team on 01494 419 192