Simpson Dean

London: 020 7082 8100
Kent: 01303 760 805
Bucks/Berks: 01494 419 192


Job Description


c£30,000 per annum DOE

Based near High Wycombe


An exciting new Administrator role has arisen within our client's business. We are seeking a highly competent Administrator to work as part of a team and ensure all services are carried out for maintenance of the client’s security systems.

Are there any benefits?

  • On site parking
  • Company Pension Scheme
  • Private Medical Insurance
  • Employee Ownership Scheme

So, what could a normal day consist of?

  • React to client ‘call out’ requests - log onto Service Administration software package (Alarm Master)
  • Monitor monthly Alarm master client reports, tasks include exporting the callout data from alarm master to create corrective call lists per month
  • Schedule PPM visits for at least six months ahead at any time and have these distributed to the regional teams
  • Print monthly reports and report weekly invoicing status, number of calls attended, etc
  • Check call outs are being invoiced and chased where applicable.
  • Maintain time-list of invoicing, including credits issued - monitor incoming payments and react accordingly
  • Chase contract renewals
  • Add new installations and clients to the database.
  • Chase returns for repair and provide mechanism to engineers to add or reduce their stock holding
  • Conduct weekly calls to coordinate regional teams and interface with installation teams
  • Book and coordinate engineer training requirements
  • Maintain call out rota with effective cover for each area
  • Follow up and provide quotes for remedial works, recommendations or requests

What if I don’t have all of the above experience?

An ideal candidate for this Administrator role will also be considered if you have transferable skills from the below sectors

Transferable skills:

  • Customer service
  • Banking
  • HR
  • Media
  • Legal

I like it, tell me more!

The successful candidate for this Administrator role should be positive, passionate, and have a high threshold of personal achievement. You must be able to take initiative and be driven to take responsibility and achieve results. Office hours are Monday to Friday, 08:00-17:30. You must be presentable, able to multi-task and stay organised, as well as personable. You will need to communicate clearly over phone and email across all levels. Prior experience or knowledge or experience in a mechanical engineering environment would be highly beneficial, or you should be a quick learner.

What do you want from me?

To be considered for this Administrator role, you will need the following experience:

  • Strong administrative background
  • Ability to interface with modern technology
  • Excellent communication and presentation skills
  • Knowledge or background in engineering or related field (Desirable)

YES, I'm definitely interested. Tell me what I need to do next!

If you are interested in applying for this Administrator role, please click "Apply Now" or contact one of the Simpson Dean Team on 01494 419 192

Apply now