Simpson Dean

London: 020 7082 8100
Kent: 01303 760 805
Bucks/Berks: 01494 419 192

Customer Service Specialist

Job Description

Customer Service Specialist​

c£22,000 per annum

Based near High Wycombe


An exciting new role has arisen in Customer Service Specialist within our client's business. We are seeking an experienced Sales Person with strong influential and persuasive skills and an excellent telephone manner.

Are there any benefits?

  • Contributory Pension Scheme
  • Private Health Care
  • Life Assurance
  • Modern office facilities
  • Subsidised canteen
  • Free parking onsite

So, what could a normal day consist of?

  • Building strong relationships with customers
  • Working towards sales targets
  • Following up leads
  • Respond to Careline enquiries (inbound)
  • Managing Database
  • Communicating with health professionals

What if I don’t have all of the above experience?

An ideal candidate for this Customer Service Specialist role will have an excellent telephone manner and strong communication, oral and written, skills

Transferable skills and sector experience:

  • Telemarketing
  • Customer Services
  • Retail
  • Hospitality

I like it, tell me more!

The successful candidate for this Customer Service Specialist role will have proven tele sales, customer service experience. You will have excellent experience with working with databases – data entry and data analysis - as well as marketing campaigns. You will have an enquiring mind, be target driven with a 'can do' attitude and enjoy working as part of a friendly team.

What do you want from me?

To be considered for this Sales role, you will :

  • be used to working to targets (KPI's)
  • Have experience managing a database
  • Demonstrate empathy
  • See tasks through, following up leads
  • Have experience in complaint handling
  • Experience with liaising with a broad spectrum of people

YES, I'm definitely interested. Tell me what I need to do next!

If you are interested in applying for this Customer Service Specialist role, please click "Apply Now" or contact one of the Simpson Dean Team on 01494 419 192

Apply now