Simpson Dean

London: 020 7082 8100
Kent: 01303 760 805
Bucks/Berks: 01494 419 192

Customer Service

Job Description

Customer Service

c£20,000 per annum

Based near High Wycombe

Full-Time/Permanent

An exciting new role has arisen in Customer Service within our client's business. We are seeking an experienced customer service operative with excellent communication skills and a "can do" attitude.

Are there any benefits?

Contributory Pension Scheme Private Health Care Life Assurance Modern office facilities Subsidised canteen Free parking onsite

So, what could a normal day consist of?

  • Database management
Analytics and enquiring Empathy towards patients with complex medical conditions Work towards targets (KPI's) Working under pressure Using your excellent oral and written skills

What if I don’t have all of the above experience?

An ideal candidate for this Customer Service role will have a proven telephone based Customer Service background. Experience of up-selling and cross selling. Target driven with excellent database management skills. Proven experience of managing high call volumes, excellent communication, oral and written skills and able to work under pressure.

Transferable skills and sector experience:

Telemarketing Customer Services Retail Hospitality

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I like it, tell me more!

The successful candidate for this Customer Service role should be able to be responsible for regularly cleansing your database and you will also be expected to carry out general administration duties associated with your role on a daily basis. Ideally you will have a proven track record in a proactive sales environment together with excellent communication skills and a high level of flexibility.

What do you want from me?

To be considered for this Customer Service role, you will need the following experience:

  • Customer Service
  • Working to targets
  • Sales
  • Excellent communication
  • Database management
  • An analytical and enquiring mind

YES, I'm definitely interested. Tell me what I need to do next!

If you are interested in applying for this Customer Service role, please click "Apply Now" or contact one of the Simpson Dean Team on 01494 419 192

Apply now